Why Choose Informal IT?
Consistantly Recomended Through Unparalled Service!
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99% of our existing clientbase remains through recomendation and referal!
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Everthing we do has 2 things at the forefont. Security & Service.
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Why choose us? Good question. So we put it to our clients to find out and this was the recurring feedback....
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Service levels above and beyond expectation
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Response & resolution times far superior to previous providers
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Flexible support plans to suit specific needs
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No fixed term 'unbreakable' contracts
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Superb communication and feedback
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Friendly and personable
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A little more detail about us.......
Since our inception in 2005, we've proudly maintained our ethos to ensure security, and the very highest levels of service are delivered. As a result, our reputation alone has built our business, supporting all sizes and in all sectors including commercial property, education, media, retail & finance to name but a few.
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While based in London and primarily supporting businesses in and around, our client base actually extends globally as we support multiple international corporate companies in the United States, to maintain their London office IT support needs.
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We engage with new clients to ascertain the best way forward, matching technical
requirements to business processes and support levels therein. Many of our clients, of all sizes, have come to us from larger IT support companies, or MSP’s who are either too stretched to offer the quality of service we do, or simply do not have their clients’ business interest at heart. Too often we hear how response times and service levels drop once on-boarded.
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From start-ups, well established larger businesses, complete office moves, office building
facilities management, fibre broadband, infrastructure cabling, complete system roll-outs, migrations and upgrades. We cover just about any element you can need.
We're a private limited company, we do not have external stake holders, and as such, our client’s success is our success – without having to cut corners in order to feed the dividends of third parties. We just offer exceptional service and symbiotic growth.
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